The standard warranty of 12 months will start upon key collection, as the FCUs and remote controls will be handed over to the customer at key collection and the customer will be able to have a full access to the CCS indoor units. During the warranty period, the CCS will be covered against any manufacturing defects, rectification or repair works.
 

SP offers 2- and 4-year extended warranty packages that cover FCU-related defects. Please refer to your extended warranty agreement for full details.
 

In addition, customers who have collected or will be collecting keys on or before 31 December 2024 will enjoy an additional 6-month warranty covering CCS piping and trunking within their flat. This additional warranty begins upon the end of the 12-month standard warranty period, and runs concurrently with any extended warranty package purchased by the customer.