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Home
MyTengah
Electric Vehicle Charging
Solar Power
MyTengah Privilege Programme
Centralised Cooling
Sign up for Centralised Cooling
Chilled Water Usage Rate
Experience
Testimonials
Events & Videos
FAQs
News & Updates
Contact
FREQUENTLY ASKED QUESTIONS
Contract
[8 Articles]
Can I terminate the Agreement for Installation of Equipment for Centralised Cooling Services (“Installation Agreement”)?
How do I notify SP if I no longer want to proceed with the CCS and how long will it take to process my request?
I have submitted my cancellation request under the Installation Agreement before the start of installation process but have not received confirmation on it. Am I required to pay the full cancellation charge?
I have already paid the full cancellation charge under the Installation Agreement. Will I be entitled to the 50 per cent goodwill reduction?
How will I receive my refund?
I have received the invoice for cancellation charge but have not paid for it. What is the amount I should be paying?
Can I get any financial assistance for the repayment of Cancellation Charge?
How do I contact SP for assistance?
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